Top Service Receiver Priorities for June 2011
07/11
- We would like to highlight a recent positive development. The doors on Ward 35 seem to be unlocked on a regular basis. The issue of permanently locked doors to wards has been a long standing issue and this improvement in the patient experience is welcomed.
- We are concerned about the apparent lack of psychiatric beds/places for female patients in Derbyshire.
- There appears to be some inconsistencies regarding access to electronic devices with electrical flexes on the inpatient wards.
- We have received information about the rise in the number of times patients are readmitted onto the inpatient wards within a 28-day period.
- There appears to be ‘cuts’ taking place in staffing across the NHS, however, it seems that they are being called ‘Mutually agreed severance and Voluntary retirement’ rather than redundancy.
- In reference to the two points above, we are concerned about the support available for recovery, maintenance, preventative services and aftercare services.
- Derbyshire Healthcare NHS Foundation Trust say they are committed to the “Care Programme Approach” (a recovery, person centered and an inclusive approach to care) however, some of the statistics used to monitor the implementation of this approach have dropped in the last year. This is of great concern.
- Due to the financial cuts being faced by the NHS, there are ongoing concerns about the reduction in skilled staff at the Primary Care Trusts through workers leaving the organization in large numbers.
- An on-going issue is the lack of training and experience for police officers, when called out to attend to members of the public in distress. This is often at night and weekends when there is more limited direct access to psychiatric services. Is it time for a mental health emergency service.
- Effective consultation with service receivers on the Redesign of the Adult (Community) Care Pathway Project still hasn’t taken place.