Mental Health | Services | Charity
 

Top Service Receiver Priorities for February 2011

03/11

As identified through the meetings attended by Derbyshire Voice Service Receiver Representatives.

 

 

Congratulations to Derbyshire Healthcare NHS Foundation Trust (DHNFT), we have received compliments about the atmosphere at Jackie’s Pantry Café (at the Radbourne Unit) after some of the recent changes.

 

With all of the financial changes, we are very concerned about “Improving Access to Psychological Therapies” (IAPT) services not being available across all areas of Derbyshire, especially areas like Wirksworth and Ashbourne.

 

Due to the financial cuts being faced by the NHS, we are concerned about front line services being reduced in many ways including, unfilled staff vacancies.

 

The experiences of individuals with mental health concerns when in contact with the police is still a concern.  It is felt that the training police officers receive is a start but still limited. And doesn’t equip officers to deal with the diverse circumstances they may encounter.

 

There is uncertainty about the future of some psychotherapy services currently running at Temple House.  We want to find out what the future plans are for these services.

 

We have had a number of concerns raised recently about access to advocacy services at the Radbourne Unit, Derby City.  There appears to be a high demand from a limited resource, including long delays for voluntary patients and delays for individuals held under the Mental Health Act.

 

Derbyshire Voice is still awaiting confirmation about our funding to continue enabling service receivers to have a voice in the design and delivery of mental health services.

 

Service receivers are raising issues about the communication they receive, when admitted on to inpatient wards, about their rights, including information about advocacy, access to electrical items and internet, mobile phone usage and Dr. second opinions.

 

DHNFT are looking into ways to reduce the number of “Do Not Attends” (DNA’s) at outpatient appointments.  We are concerned that changes to the appointment system must improve the service for individuals and not just improve the statistics.

With all of the changes to health and social care, we are concerned about our involvement and the voice and opinions of service receivers influencing the future commissioners (buyers) of mental health services.