Hartington Unit, Chesterfield Royal Hospital, March 2011.

Current issues highlighted by service receivers on the unit:

Ø  Patients felt that they did not like to have to ask a member of staff for their mobile phone as this meant they would need to fill in a form before they get their mobile to use.

Ø  Awaiting Response from Trust

 

Ø  Tansley ward not segregated but mix sex, patients would have liked it to be same sex only.

Ø  Awaiting Response from Trust

 

Ø  Patient felt that they were lied to by their doctor to get them to come onto the unit, patient would have preferred to be told the truth.

Ø  Awaiting Response from Trust

 

Ø  Kitchen accessible all the time on Morton ward but not on Tansley ward.

Ø  Awaiting Response from Trust

 

Ø  Patient on Tansley ward not allowed to pray outside at 6 in the morning and not given any options as to when and where they could pray.

Ø  Awaiting Response from Trust

 

Ø  Doctors round during lunch means that patients would not get any lunch so would have to go hungry.

Ø  Awaiting Response from Trust

 

Ø  Some patients felt that the food portions available had been very small for some patients, which meant that they would not be allowed to have more should they wish.

Ø  Awaiting Response from Trust

Radbourne Unit, Derby Royal Hospital, March 2011.

Current issues highlighted by service receivers on the unit:

Ø  BME patients felt that they did not have culturally sensitive foods available for them and they would have to order from a takeaway in order to get foods that they would normally eat.

Ø  Awaiting Response from Trust

 

Ø  Patients wanted interpreters for those service users whose first language is not English and found it difficult to understand what was being said to them.

Ø  Awaiting Response from Trust